Massage and Facials return to Neal’s Yard Remedies

 I am happy to announce that from Wednesday 29th July I will be offering Aromatherapy Massage and Holistic Swedish Massage treatments at:
Neal’s Yard Remedies, Exeter 
Wednesdays and Fridays between 9.30am – 5.30pm.
Facial treatments are due to resume at the beginning of August.

If you would like to make a booking, please ensure that you read the following information carefully for your own safety. If you have any questions, please feel free to get in touch.

New Covid-19 safety measures

As we have all had to adapt and make significant changes to our lives, myself and Neal’s Yard Remedies have been working together to take all necessary measures in modifying our practice and implementing changes that meet Government health and safety requirements.

Safety and hygiene have always been of the utmost importance in my practice to keep myself and my clients safe and well. I have completed Covid-19 health and safety certified courses to understand the virus and learn how best to protect my clients and make my work space ‘Covid secure’. With your continued support and cooperation, we look forward to welcoming you back to enjoy your treatments in a safe therapy environment.

What to expect at your appointment

  • On arrival, your temperature will be checked to make sure it is under 38C.
  • I will be wearing a PPE visor, as will Neal’s Yard Remedies staff.
  • Myself and Neal’s Yard Remedies staff will be following increased and strict measures on hand sanitising and personal hygiene.
  • There will be a safe storage box in the therapy room for you to put all your belongings into before your treatment. This will be fully disinfected before and after your appointment.
  •  I will use a clean set of towels for each client, which are hygienically stored and washed at 60C.
  • The therapy room will be fully disinfected between treatments including the therapy couch, chairs, doors, all of my equipment and all surfaces.
  • At this time, I will only be offering 60 minute treatments until further notice.

Things we ask of you when visiting the therapy rooms

  • Please wear a mask or face covering when attending your appointment, as this will be a mandatory law from Friday 24th July.
  • Please arrive at your appointment on your own and on time. If you arrive early, you may not be permitted to come inside until just before your appointment. If you are late, I will sadly not be able to offer you your full treatment due to the increased cleaning time required between each appt.
  • Please sanitise your hands, on entering and leaving Neal’s Yard Remedies. Hand sanitiser will be provided.
  • Please respect social distancing rules. Apart from the treatment itself, these rules will apply at all times.
  • Please bring your own water as unfortunately we are not permitted to offer you any refreshments at this time.
  • After making your appointment, you will receive a booking confirmation via email. In the email you will find a link to a ‘Pre-treatment Covid-19 Questionnaire’ which you must submit before attending your appointment.
  • As time is more restricted and to minimise the risk of transmission of the virus from speaking, we have been advised to do your consultation over the phone 24hrs in advance of your treatment. Once you have booked your treatment I will be in touch to arrange this.
  • If you are feeling at all unwell (especially on the day of your treatment), please cancel your appointment.
  • Please bring as little personal belongings with you as possible.

Please consider your own and other’s health, especially if you or someone you live with is in the high risk (clinically extremely vulnerable) group.

These are new procedures for us all, so please bear with us as we get used to them and we thank you so much for your compliance and patience.

To book your appointment…

If you would like to book in for a treatment, please contact me directly to make your appointment and I will get back to you as soon as possible.

Email: Lydia@botanicandremedy.co.uk Call/Text: 07507 787 377

You may also wish to call Neal’s Yard Remedies, however do bare-in mind that their phone line and staff can often become busy at peak times.

Want to treat a friend or loved one to a massage or facial?

You can purchase a Botanic & Remedy gift voucher by request through me or a NYR gift card in the shop or online.

Payment

Please make payments directly with me using contactless/card.

Alternatively, if you wish to pay before your treatment by BACS please request this by email after making your booking and I will send you an invoice with my details.

Have an NYR Gift Card?

Please present this to the staff at the front desk after your treatment.